Terms & Conditions

Last updated: September 2026
Welcome to Moduli Marketing (“I”, “me”, “my”).
These Terms & Conditions (“Terms”) govern your use of my website moduli.co.uk and the services I provide. By accessing this website or engaging my services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use my website or services.

1. About Moduli Marketing

Moduli Marketing is a UK-based sole trader business operated by Rob Green, providing digital marketing, web design, SEO, and related services to clients.

Business name: Moduli Marketing
Email: rob@moduli.co.uk

2. Use of This Website

You agree to use this website lawfully, respectfully, and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by, any third party.

All content on this website (including text, graphics, logos, images, and layout) is owned by or licensed to Moduli Marketing and protected by copyright law. You may not reproduce, distribute, or exploit any material without prior written permission.

3. Services Offered

Moduli Marketing provides a range of marketing and creative services, including but not limited to:

Facebook and Instagram ads management
Website design and optimisation
SEO optimisation
Email marketing setup and automation
Landing page design and creative work
Lead calling and CRM setup

Each service will be agreed upon in writing (e.g., via WhatsApp, email, or proposal) before any work begins.

Where you accept a proposal or set up a Direct Debit mandate with me, you confirm that you have read and agree to these Terms.

4. Payment Terms

All services are invoiced in advance and must be paid in full before any work commences, unless otherwise agreed in writing.
Invoices are payable via the payment methods stated on the invoice. Work will not begin until payment is received in full.
Where a service is provided on a rolling monthly basis, payment is collected monthly in advance by Direct Debit through GoCardless. By setting up a Direct Debit mandate you authorise me to collect the agreed monthly fee on or around the same date each month until the service is cancelled in accordance with clause 5.

5. Refunds and Cancellations

Rolling monthly services can be cancelled at any time with no minimum term. To cancel, you must tell me in writing (email or WhatsApp) at least 7 days before your next payment date. Cancellations received less than 7 days before the next payment date will take effect from the following month, and the next payment will be collected as normal.
Each monthly payment covers that month's service. Once a monthly payment has been collected under an active Direct Debit mandate, it is treated as payment for that month and is non-refundable. This includes payments collected where you intended to cancel but did not give notice in time. Cancelling the Direct Debit at your bank without notifying me in writing does not count as notice.

Payments for one-off projects are generally non-refundable once work has begun. However, refunds may be issued at my discretion in exceptional circumstances, such as where:
• I am unable to complete the agreed work due to an issue on my end; or
• A service has not yet started and no time or resources have been committed.
Refunds will not normally be given where:
• The client changes their mind or delays work after payment has been made; or
• The project is cancelled or postponed by the client after resources, time, or advertising spend have been allocated.
Where advertising spend is paid directly to third parties (e.g. Meta/Facebook, Google), Moduli Marketing is not responsible for refunding those costs.

6. Client Responsibilities

By engaging my services, you agree to:

Provide accurate information, materials, and access required to perform the work.
Respond to messages or requests for information promptly to avoid project delays.
Comply with any relevant platform policies (e.g. Facebook Ads policies).

Failure to provide necessary information or approvals in a timely manner may result in project delays or additional charges.

7. Intellectual Property

Upon full payment, ownership of all final deliverables (e.g. ad creatives, copy, website designs) transfers to you.

However, Moduli Marketing retains the right to display completed work (or portions of it) in my portfolio, website, and marketing materials, unless otherwise agreed in writing.

8. Limitation of Liability

While I take every care to ensure the accuracy and effectiveness of my work, I cannot guarantee specific results (such as lead quantity, sales volume, or ad performance).

To the fullest extent permitted by law, Moduli Marketing shall not be liable for any indirect, incidental, or consequential damages arising out of the use of my website or services.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be limited by law.

9. Third-Party Services

Some services rely on third-party platforms (e.g. Facebook, Mailchimp, Wix, Shopify). Moduli Marketing is not responsible for any downtime, errors, or changes made by these platforms that may affect service performance.

Where advertising budgets are paid directly to Meta (Facebook), Google, or other platforms, those payments are subject to the respective platform’s own terms and conditions.

10. Confidentiality

Any information shared between you and Moduli Marketing in the course of a project will be treated as strictly confidential and will not be disclosed to third parties without consent, except as required by law.

11. Data Protection

All personal information is handled in accordance with my Privacy Policy

12. Changes to These Terms

I may update these Terms from time to time to reflect changes in business operations or legal requirements. The updated version will always be posted on this page with a revised “Last updated” date.

13. Governing Law

These Terms are governed by and interpreted in accordance with English law, and you agree that any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions about these Terms & Conditions, please contact:

Moduli Marketing
Email: rob@moduli.co.uk